777me Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to 777me and governs the collection, use, storage, disclosure, and protection of personal data belonging to users ("you," "your," or "Data Subject") of the 777me website and associated services (collectively, the "Platform"). 777me is committed to ensuring that your personal data is handled with the highest standards of confidentiality, integrity, and security.

This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By accessing and using the 777me Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy covers all personal data processed by 777me in connection with the registration and use of the Platform, including data collected through our website, mobile-optimized interface, customer support channels, and payment processing systems. It does not cover the data practices of third-party service providers who operate under their own privacy policies.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act, 777me acts as the Personal Information Controller (PIC) in respect of personal data collected from its users. Our Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and the applicable provisions of the DPA.

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer through the support channels described in Section 14 of this Policy.

3. Personal Data We Collect

777me collects the following categories of personal data from its users:

3.1 Registration and Identity Data

When you create a 777me account, we collect: your full legal name, date of birth, nationality, gender, residential address (barangay, city/municipality, province), email address, and Philippine mobile phone number. This data is used to establish and manage your account and to comply with KYC requirements under PAGCOR regulations.

3.2 Identity Verification Data

To comply with Philippine anti-money laundering laws and PAGCOR licensing requirements, 777me collects copies of government-issued identification documents (e.g., UMID, Driver's License, Philippine Passport, PhilSys National ID), proof of address documents, and, where required, source of funds documentation. This constitutes sensitive personal information and is treated with the highest level of protection under the DPA.

3.3 Financial and Transaction Data

777me collects data relating to your financial transactions on the Platform, including: deposit amounts and methods (GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment providers), withdrawal requests and amounts, transaction timestamps, GCash or bank account reference numbers (truncated for security), and your transaction history on the Platform.

3.4 Gaming and Betting Data

We collect records of your gameplay activity on 777me, including: games played, bets placed, wagering amounts, game outcomes, bonus activity, and session durations. This data is used for account management, responsible gaming monitoring, dispute resolution, and compliance with PAGCOR reporting requirements.

3.5 Technical and Device Data

When you access the 777me Platform, our systems automatically collect: IP address, device type and operating system, browser type and version, screen resolution, session timestamps, geolocation data (country and region level), and referring URLs. This data is used for platform security, fraud prevention, and performance optimization.

3.6 Communications Data

If you contact 777me customer support via live chat or email, we retain records of those communications, including your queries, our responses, timestamps, and any supporting attachments you provide. This data is used for service quality assurance and dispute resolution.

Data Category	Examples	Primary Purpose
Identity Data	Name, date of birth, address, email, mobile number	Account creation, KYC compliance
Verification Data	Government IDs, proof of address	AML compliance, PAGCOR requirements
Financial Data	Deposit/withdrawal records, payment method references	Transaction processing, AML monitoring
Gaming Data	Bet history, game sessions, bonus usage	Account management, responsible gaming
Technical Data	IP address, device info, geolocation	Security, fraud prevention, geo-compliance
Communications Data	Support chat logs, email correspondence	Dispute resolution, service quality

4. How We Collect Your Data

777me collects personal data through the following methods:

• Directly from you: Information you provide when registering for a 777me account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automatically through your use of the Platform: Technical and device data collected via cookies, log files, and similar tracking technologies when you access or interact with the 777me website.
• From payment service providers: Transaction reference data shared by GCash, PayMaya, and banking partners to confirm and reconcile deposit and withdrawal transactions.
• From identity verification services: Where 777me engages third-party KYC providers to verify the authenticity of identification documents, limited verification outcome data may be received from such providers.
• From fraud prevention and security services: Risk signals and fraud indicators shared by our security partners to help detect and prevent unauthorized account access and financial fraud.

5. Purposes and Legal Basis for Processing

777me processes your personal data only for specific, legitimate purposes and relies on the following legal bases as defined under the Philippine Data Privacy Act:

• Performance of a contract: Processing necessary to register and maintain your 777me account, process deposits and withdrawals, provide gaming services, and manage bonuses and promotions.
• Compliance with a legal obligation: Processing required to comply with PAGCOR licensing conditions, Philippine anti-money laundering laws (Republic Act No. 9160 as amended), and NPC data privacy regulations.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, provided such interests are not overridden by your data privacy rights.
• Consent: Where required by law or where we rely on your consent for specific processing activities (such as direct marketing communications), we will obtain your explicit consent and provide a clear mechanism for you to withdraw it at any time.

6. Cookies and Tracking Technologies

6.1 Types of Cookies Used

The 777me Platform uses the following categories of cookies and similar tracking technologies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled.
• Performance and analytics cookies: Collect anonymized data on how users interact with the Platform to help us improve performance and user experience.
• Functionality cookies: Remember your preferences (e.g., language, game lobby filters) to personalize your experience on return visits.
• Fraud prevention cookies: Help detect and prevent fraudulent account activity and unauthorized access.

6.2 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777me Platform. Strictly necessary cookies cannot be disabled as they are essential to the security and operation of the Platform.

7. Sharing of Personal Data

777me may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require transaction data to process your deposits and withdrawals.
• Identity verification partners: KYC service providers engaged to verify the authenticity of identity documents submitted during account registration.
• Game software providers: Third-party providers such as JILI, Evolution Gaming, and Pragmatic Play receive the minimum data necessary to operate their games within the 777me Platform.
• Regulatory authorities: PAGCOR and other Philippine regulatory bodies may require disclosure of user data for compliance, audit, or investigation purposes. 777me will comply with all lawful regulatory requests.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order, warrant, or mandatory reporting obligation under Philippine law.
• Fraud prevention and security services: Third-party security partners who assist with detecting and preventing fraudulent activity on the Platform.

777me does not sell, rent, trade, or otherwise disclose your personal data to any third party for their own marketing, advertising, or commercial purposes.

8. Data Retention

777me retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Republic Act No. 9160 and PAGCOR regulations.
• Gaming and betting records: Retained for a minimum of three (3) years from the date of the activity, or longer if required for an ongoing dispute, investigation, or regulatory review.
• Communications and support records: Retained for a period of three (3) years from the date of the communication.
• Technical and device data: Retained for a period of twelve (12) months from collection, unless required longer for security incident investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

9. Data Security

777me implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777me Platform
• Encryption of sensitive personal data at rest using industry-standard cryptographic algorithms
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Role-based access controls ensuring that only authorized personnel access personal data on a need-to-know basis
• Regular third-party penetration testing and security audits of the Platform infrastructure
• Intrusion detection and prevention systems monitoring for unauthorized access attempts
• Regular staff training on data privacy obligations and information security best practices

Notwithstanding these measures, no method of data transmission or storage is entirely free from risk. 777me cannot guarantee absolute security but commits to maintaining industry-standard safeguards and to responding promptly and transparently to any security incidents affecting your personal data.

10. Cross-Border Data Transfers

In the course of providing its services, 777me may transfer your personal data to entities or service providers located outside the Republic of the Philippines. Where such transfers occur, 777me ensures that appropriate safeguards are in place to protect your data, including contractual data protection obligations imposed on recipient parties and transfer mechanisms consistent with NPC guidelines on cross-border data flows.

By using the 777me Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to countries outside the Philippines, provided such transfer is made in compliance with the requirements of the Philippine Data Privacy Act and applicable NPC issuances.

11. Children's Privacy

The 777me Platform is strictly intended for adults who are at least twenty-one (21) years of age, in compliance with Philippine gambling laws. 777me does not knowingly collect personal data from individuals under the age of 21. If 777me becomes aware that personal data has been collected from a person under 21 years of age, such data will be immediately deleted and the associated account closed.

If you believe that 777me may have inadvertently collected data from a minor, please contact our Data Protection Officer immediately through the channels described in Section 14.

12. Exercising Your Rights

To exercise any of your rights as a Data Subject under the Philippine Data Privacy Act — including your rights to access, rectification, erasure, objection, and portability — you may submit a formal data subject request to 777me's Data Protection Officer through the contact channels described in Section 14.

Upon receipt of a valid request, 777me will:

1. Acknowledge receipt of your request within three (3) business days
2. Verify your identity to ensure we are responding to the legitimate data subject
3. Provide a substantive response or fulfill the request within fifteen (15) business days from the date of identity verification
4. Notify you if additional time is required and provide an estimated completion date

777me will not charge a fee for exercising your data subject rights, except in cases of manifestly unfounded or excessive requests, where a reasonable administrative fee may apply. If your request is refused, 777me will provide written reasons for the refusal and inform you of your right to seek a review by the National Privacy Commission.

13. Changes to This Policy

777me reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing activities, or our business operations. Material changes to this Policy will be communicated to registered users via email notice and/or a prominent notification on the Platform at least seven (7) days prior to the effective date of the change.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 777me Platform following the effective date of any amendment constitutes your acknowledgment and acceptance of the updated Policy. If you do not agree with the changes, you may request account closure by contacting 777me customer support.

14. Contact and Complaints

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how 777me handles your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through the 777me Platform after logging in to your account
• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please include "Data Privacy Request" or "Privacy Policy Inquiry" for faster routing to the DPO team
• Response Time: All data privacy inquiries are acknowledged within 3 business days

If you are not satisfied with 777me's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through the NPC's official published guidelines and public resources.